Welcome to Natural Life Designs!
Thank you for choosing Natural Life Designs for your belt shopping needs. We are committed to providing you with high-quality products and excellent customer service. Please review our shopping policy to ensure a smooth shopping experience.
Order Processing
- Order Confirmation: Once you place an order, you will receive an order confirmation email with your order details.
- Processing Time: Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive a notification once your order has been shipped.
Shipping
- Free Shipping: We offer free standard shipping on all orders over $50.
- Shipping Rates: For orders under $50, a flat shipping fee of $5.99 will be applied.
- Delivery Time: Standard shipping typically takes 3-7 business days. Please note that delivery times may vary depending on your location and unforeseen circumstances.
- Tracking: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number to monitor your package’s progress.
Returns and Exchanges
- Return Policy: If you are not satisfied with your purchase, you may return the item(s) within 30 days of receiving your order for a full refund or exchange. Items must be unused, in their original condition, and in the original packaging.
- Return Process: To initiate a return, please contact our customer service team at service@naturalifedesigns.com. You will receive further instructions on how to return your item(s).
- Return Shipping: Customers are responsible for return shipping costs unless the item received was damaged or incorrect.
- Refunds: Once we receive and inspect your return, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method.
Payment Methods
- We accept the following payment methods:
- Credit/Debit Cards (Visa, MasterCard, Express, Discover)
- Apple Pay
- Google Pay
Customer Support
- Our customer support team is here to help! If you have any questions or need assistance, please contact us at [insert contact email] or call us at [insert contact phone number]. Our support hours are Monday to Friday, 9 AM – 5 PM .
Thank you for shopping with Natural Life Designs! We appreciate your business and hope you enjoy your purchase.